Privacy Policy

PT. Bintang Zaqti Teknologi (BZTEK) — Effective Date: March 2026

1. Introduction

PT. Bintang Zaqti Teknologi (“BZTEK”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at www.bztek.id or make a purchase from us.

This policy complies with Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP) and other applicable regulations.

2. Information We Collect

We may collect the following types of personal data:

a. Information You Provide

  • Full name and company name
  • Email address and phone number
  • Billing and shipping address
  • NPWP (tax identification number) for B2B invoicing
  • Payment information (processed securely through our payment providers)
  • Any other information you provide via contact forms or email

b. Information Collected Automatically

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders
  • Generating invoices and managing payments
  • Communicating with you about your orders, inquiries, or support requests
  • Sending delivery notifications and tracking information
  • Complying with legal and tax obligations
  • Improving our website, products, and services
  • Preventing fraud and ensuring security of transactions

4. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

  • Payment processors: To securely process your transactions (e.g., DOKU)
  • Logistics partners: To deliver your orders
  • Government authorities: When required by law, regulation, or legal proceedings
  • Service providers: Who assist us in operating our website and business (e.g., hosting, email services), bound by confidentiality agreements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure storage of personal data with access controls
  • Regular security assessments and updates
  • Payment data is processed by PCI DSS-compliant payment processors — we do not store your full payment card details

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our website, remember your preferences, and improve our services.

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of certain features on our website.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including tax record-keeping requirements), resolve disputes, and enforce our agreements. Transaction records are retained for a minimum of 5 years in accordance with Indonesian tax regulations.

8. Your Rights

Under Indonesian data protection law (UU PDP No. 27/2022), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, subject to legal retention requirements
  • Withdraw consent for data processing where consent was the basis
  • Object to certain types of data processing
  • Request data portability

To exercise any of these rights, please contact us at admin@bztek.id. We will respond to your request within 3 × 24 hours.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: admin@bztek.id
  • Website: www.bztek.id
  • Address: Harewood House Kav.24, Jl. Pinang 4, Pondok Labu, Jakarta Selatan, DKI Jakarta, Indonesia
  • Phone: 082392068888